Posts Tagged ‘bad customer service’

Monday, August 23rd, 2010
A few hundred dollars was stolen from my wife while we were on our honeymoon.
  • I'll save you the long version of the story, but basically, we know that it happened while my wife was showering at the Sandals Emerald Bay spa on the last day of our stay. We had just changed some money at the front desk, so we knew how much she had in her wallet when she went to the spa. A Red Lane spa employee (that's the name of the spa there) walked her into the changing room, directed her to a specific locker, and gave her a key. When she came back after showering, her things were out of order: some things piled on top of each other, other…

Horrible Customer Service: The Logitech Way

Wednesday, April 22nd, 2009
customer Many of us have bought and returned defective products at some point in our lives. If you are like me, it's a little annoying, but as long as the return process is simple, it's no big deal. I mean, one or two bad products are bound to slip through quality control now and then.
About 6 weeks ago, I bought the