Archive for June, 2009

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Experiencing Comcast’s Customer Service

Monday, June 29th, 2009
callcentergirlOne of the frustrating things about Comcast's billing practices is that it never seems to be very clear what the price of something truly is and how long it will remain that way. I received a bill that was double what I had been guaranteed, so I tried calling 1-800-COMCAST. No response since it was a Sunday morning, so I got on chat with them. [NOTE: Because Read More

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Posted in Criticism, life, work | View Comments

Case studies, case studies, case studies! Social media proof

Thursday, June 25th, 2009
Everyone keeps telling you social media is the way to go, social media is the key. I'm getting tired of that. Stop telling me that it's successful and prove it… Read More

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Posted in Criticism, Twitter, social media, social networking, work | View Comments

What we all need online. Will you final succeed for us?

Wednesday, June 17th, 2009
If you've ever built an online campaign, you'll know how difficult it can be to find the best tools for the job... different tools from what you are accustomed to using, because… Read More

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Posted in Ideas, social media, work | View Comments

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