Archive for April, 2009

Horrible Customer Service: The Logitech Way

Wednesday, April 22nd, 2009
customer Many of us have bought and returned defective products at some point in our lives. If you are like me, it's a little annoying, but as long as the return process is simple, it's no big deal. I mean, one or two bad products are bound to slip through quality control now and then.
About 6 weeks ago, I bought the

How to Tweet & How not to Tweet

Thursday, April 16th, 2009
We've all seen them. The ALL CAPS twitterer, the inside joke twitterer, the one word twitterer, and the pay-attention-to-me twitterer.
I'm not saying they don't have a right to tweet. I'm just saying that they don't have a right to tweet in most of our networks, right?
Most of us unfollow them pretty quickly, but it seems like they pop up everywhere. These are the… Read More

Twitter’s amazing market research tool

Tuesday, April 14th, 2009
[NOTE: I do not endorse this company, nor do I know much about it or care to be part of it.]
A friend recently asked me about some company called Shop to Earn. Right off the bat, I didn't like the name. It sounded like either a really lame business venture or a scam, but I didn't know anything about it, so I started asking him what he knew. Apparently, he had been approached… Read More
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